How do I book Figment Productions?

Simply call our Metro number 817-540-3845 and discuss your event
in more detail with us. Then when you are ready to book your date, tell us.
We accept VISA & MASTERCARD over the phone and online or you can send a check. A $50 non-refundable retainer fee (deposit) is required to secure your date. That’s it.

What are your payment terms?

We accept retainer fees in check, money order or VISA & MASTERCARD.
Note: Event is not booked until retainer (deposit) is received. The balance is due before the event if paying by card or at the event by check
if desired. Simple.

I don’t see my wedding song on your list. Can I still have it played?

Of course. Most likely we have your song, it’s just not posted on our
site. In fact, we have thousands of titles, you simply need to ask or enter it in your custom music list. If for
some reason, we don’t have it, feel free to provide it for us or we’ll make
arrangements to get it at no extra cost to you.

What does a producer/coordinator do?

One of our most sizable differences is our producer/coordinators. While many
DJ companies have assistant DJs who take requests and back up the DJ, our
producers assist you and your event. For example,
most weddings today are handled by the bride and groom. A producer will
work with you during the event to see that everything is running smoothly,
by acting as a liaison between you, the DJ and the other vendors. If there
is a delay, the producer will know why and pass the information to everyone
else involved. It’s like getting an extra helping hand, wedding coordinator or
just a shoulder to lean on to make your event more enjoyable and less stressful.

How long before an event do you need to set up?

Because our equipment is professional and details such as outlets,
house lights, sound quality, etc need to be worked out we generally require
an hour to set up. Some venues are not as easy to get into because of service
elevators, stairs, kitchens so the time may need to be extended. You never
have to pay more for longer set up times. We will ask you how early we can
set up. In some cases, we will come several hours earlier, set-up then leave
to change clothes and take care of other details. While this isn’t possible
for all venues, it is one we try to take advantage of when we can.

Speaking of clothes, what do you wear to events?

Our attire is always appropriate to the event. We will ask you what you
desire, formal, semi-formal, western, casual. When you arrive, you’ll see
well-dressed, well-groomed professionals ready to entertain you.

Do we need to add you to our catering count?

Figment Productions rarely finds the time to eat during an event. In fact,
the DJ doesn’t leave the "booth" unless he has to and food near equipment is
somewhat unprofessional. On many occasions, our clients will ask us to
prepare to-go plates to which their hospitality is appreciated. But by no means
should you feel obligated.

Who will be my DJ?

When you book with Figment Productions, most likely your DJ will be
Doug Olvey, owner and professional DJ for more than 15 years. You will have
at least one conversation with him before you book. We will never change DJs
without your permission. If there is an emergency, we will provide another DJ
after discussing it with you. If you wish, you may go with another company – in
this case only, your retainer fee and any paid balance will be returned to you.

Can I see you perform before I book you?

While we are confident that when you see us perform you’ll want our services,
our corporate shows, weddings and private birthdays are very personal experiences
for our clients and us as well. As a courtesy, we do not use a person’s event to try to
secure other bookings. We will try to do our best to
introduce, inform and explain our business to you over the phone, Internet, mail
and in person to convince you that we can be your DJ service of choice. And after
you book with Figment Productions you can rest assured that your event will not be
open to other prospects as well.